Fraud Detection, Prevention and Minimization Policy

1. Introduction

Welcome to Ocimus Rummy, owned and operated by OCIMUS AYURVEDA MARKETING PRIVATE LIMITED (referred to as “Ocimus Rummy”, “We”, “Us” or “Our”). By accessing or using https://ocimus.in (“Platform” or “Portal”), you agree to be bound by the terms outlined in this policy document. We reserve the right to modify these terms at any time, and continued use of the platform constitutes acceptance of such revisions.

Ocimus Rummy is committed to providing a secure, fair, and transparent online real money gaming experience for all its users. As a provider of online gaming services, we have a responsibility to protect our customers and our business from fraudulent activities. This policy document outlines the measures that we take to prevent, detect, minimize, and respond to fraud in online real money gaming.

2. Scope

This policy applies to all online real money gaming platforms operated under OCIMUS AYURVEDA MARKETING PRIVATE LIMITED. It covers all users participating in games, contests, and activities on the platform, including but not limited to cash games, tournaments, and other features. All players (referred to as “User”, “Player”, “you”, or “your”) are bound by these Terms and Conditions as well as our Privacy Policy. The services provided on our Platform are collectively referred to as the Services.

The main objectives of this policy are:

  • To ensure a secure and fair gaming environment for all users.
  • To detect and prevent fraudulent activities such as cheating, collusion, money laundering, and identity fraud.
  • To maintain compliance with legal and regulatory standards.
  • To provide clear guidelines and procedures for players to follow to ensure compliance and security.

3. Definitions

Fraud is defined as any activity that is intended to deceive or mislead, and that results in an unlawful gain or advantage. Fraud in online gaming can take many forms, including but not limited to:

  1. Credit card fraud
  2. Account takeover
  3. Bonus abuse
  4. Collusion
  5. Money dumping
  6. Money laundering

Policy Statement Our policy is to maintain a zero-tolerance approach to fraud in online real money gaming. We are committed to implementing appropriate measures to prevent, detect and respond to fraud, in order to protect our customers and our business.

4. Prevention

We will take proactive steps to prevent fraud from occurring in the first place. This includes:

  1. Verification of player identities before allowing them to create accounts: One of the most effective ways to prevent fraud in online gaming is to verify the identity of players before allowing them to create accounts. This can be done by requiring players to provide government-issued identification, such as aadhar or passport or driver’s license, and verifying the information provided. This can help prevent identity theft and other forms of fraud.

  2. Monitoring of player behavior and transactions for suspicious activity: Another important prevention measure is to monitor player behavior and transactions for suspicious activity. This can be done through the use of sophisticated monitoring software that can flag unusual patterns or activity, such as large, sudden deposits or withdrawals, repeated login attempts from different locations, or collusion between players. This can further include:

    1. Monitoring of player deposits, withdrawals, and gaming activity
    2. Monitoring of IP addresses and device information to identify suspicious logins
    3. Monitoring of player hand history to identify collusion and other suspicious behavior

  3. Implementation of fraud detection tools and software: To detect and prevent fraud, online gaming providers should implement fraud detection tools and software. These tools can help identify potential fraud, such as multiple accounts being opened from the same IP address or repeated credit card attempts that fail, and alert the gaming company to investigate further. We will implement fraud detection tools and software to help identify suspicious activity, including but not limited to:

    1. Use of machine learning and artificial intelligence to identify patterns and anomalies in player behavior
    2. Use of data analytics to identify fraudulent transactions
    3. Use of risk scoring to identify high-risk players and transactions
    4. Use of real-time monitoring to detect suspicious activity as it occurs

  4. Education of players on fraud prevention measures: Educating players on fraud prevention measures is also important in preventing fraud. Online gaming companies can provide players with tips and guidelines on how to protect their personal information, avoid phishing scams, and use secure payment methods. A few examples include:

    1. Providing information on common fraud schemes and how to avoid them
    2. Providing information on how to protect personal information and avoid account takeover
    3. Providing information on responsible gaming and how to identify and seek help for problem gambling

5. Detection

We will use a combination of manual and automated processes to detect fraudulent activities. This includes:

  1. Monitoring of player activity for unusual patterns or behaviors: Detection of fraud requires constant monitoring of player activity for unusual patterns or behaviors. This includes analyzing player data, such as deposit and withdrawal history, transaction history, and game play behavior, to identify any anomalies or suspicious activity.

  2. Analysis of transaction data to identify anomalies: Transaction data analysis is another important tool for detecting fraud. Online gaming companies should use sophisticated analytics tools to analyze transaction data and identify anomalies, such as large deposits followed by immediate withdrawals or unusually high betting patterns.

  3. Use of anti-fraud software to detect fraudulent activities: The use of anti-fraud software is also important in detecting fraudulent activities. This software can identify and flag any suspicious activity, such as multiple account registrations from the same IP address, and send alerts to investigate further.

  4. Investigation of reports of suspicious activity by customers or employees: Online gaming providers should encourage players and employees to report any suspicious activity they observe. These reports should be investigated immediately, and any fraudulent activities should be identified and dealt with appropriately. We will investigate reports of suspicious activity promptly and thoroughly, including:

    1. Reviewing player account information and transaction data
    2. Collecting additional information from the player and other sources as needed
    3. Referring the matter to law enforcement authorities if appropriate

6. Response

In the event that fraud is detected, we will take appropriate action to minimize the impact on our customers and our business. This includes:

  1. Suspension or termination of accounts involved in fraudulent activities: In the event that fraud is detected, online gaming providers should immediately suspend or terminate any accounts involved in fraudulent activities. This can help prevent further damage and limit any financial losses.

  2. Referral of suspected fraud to law enforcement agencies: Online gaming providers should also refer any suspected fraud to law enforcement agencies for further investigation and possible prosecution.

  3. Refund of any funds lost due to fraudulent activities: In cases where players have lost funds due to fraudulent activities, online gaming providers should offer refunds to affected players. This can help protect the reputation of the company and maintain the trust of its customers.

  4. Communication with affected customers to inform them of the situation and any steps taken to address it: It is important to communicate with affected customers to inform them of the situation and any steps taken to address it. This can help reassure customers that the company takes fraud prevention seriously and is taking steps to protect their interests.

7. Minimization

We will use a combination of manual and automated processes to minimize fraudulent activities. This includes:

  1. Employee Access Control

Access to sensitive systems, player data, and financial information will be strictly controlled and limited to authorized personnel only. Regular audits will be conducted to review access logs and ensure compliance with company policies.

2. Segregation of Duties

To prevent fraudulent activities, critical tasks related to financial transactions, account management, and payouts will be segregated. No single individual shall have control over all aspects of any key process, such as initiating, approving, and completing transactions.

3. Regular Monitoring and Internal Audits

A dedicated fraud prevention team will monitor financial transactions, player activity, and employee conduct. Regular internal audits will be conducted to identify any irregularities, unauthorized activities, or non-compliance with company policies.

4. Real-Time Transaction Monitoring

Real-time monitoring of all high-risk financial transactions, such as large withdrawals or unusual deposit patterns, will be implemented. Any flagged transactions will be subject to additional scrutiny by the fraud prevention team before approval.

5. Anti-Collusion Mechanisms

Systems will be implemented to detect potential collusion among players, such as unusual win-loss patterns, frequent transfers between accounts, or coordinated play between users. Any suspicious activity will trigger an internal review.

6. Whistleblower Policy

The company will maintain a whistleblower program to encourage employees to report any suspected fraud or suspicious activities anonymously. Reported cases will be investigated promptly, and protection will be provided to whistleblowers from retaliation.

9. Payout Review Process

Payout requests from players will be subject to multi-step verification, including checking for any ongoing fraud investigations or flagged accounts. Large payouts will require management approval to ensure legitimacy.

10. Data Integrity and Security

Measures will be taken to ensure the integrity and security of data, including encryption of sensitive information, regular data backups, and restricted access to critical databases. This will reduce the risk of tampering or manipulation by internal or external actors.

11. Training and Awareness

Employees will receive regular training on the company’s fraud prevention policies, internal controls, and fraud detection methods. Training will include case studies and scenarios to help staff recognize potential fraud risks and how to report them.

12. Third-Party Vendor and Payment Gateway Due Diligence

All third-party vendors and payment gateway partners will undergo due diligence checks to ensure they adhere to the company’s fraud prevention standards. Any vendor or payment gateway that fails to meet these standards will be subject to termination of service.

8. Responsibilities

All employees of our company are responsible for ensuring compliance with this policy. Specific responsibilities include:

  1. Implementation of fraud prevention measures
  2. Monitoring of player activity for suspicious behavior
  3. Reporting of suspected fraud to management
  4. Cooperation with investigations into suspected fraud

9. Conclusion

Fraud is a serious threat to online real money gaming, and we take our responsibility to prevent, detect and respond to fraud very seriously. This policy outlines our commitment to maintaining a zero-tolerance approach to fraud and our dedication to protecting our customers and our business from fraudulent activities. We will continue to review and update our policies and procedures in order to stay ahead of emerging threats and maintain the highest standards of fraud control in online real money gaming.

Last Updated: 29 May 2025